How We Rescued an Insurance Company’s Client Dinner with 80 Custom Blankets—and Built a Relationship They Could Trust

The short version:

An insurance company ditched their big box retailer when it couldn’t deliver 80 custom blankets in 8 days for a high-end client dinner.

They turned to us for a real relationship—and were stunned when we met them in person, quoted the job in 24 hours, and delivered on time at near-identical prices.

Their VIPs left the $200-a-plate event with perfect swag, and we became their go-to for merchandise that matters.

The whole story:

The Challenge

An insurance company, tied to a big box retailer, wanted to gift 80 custom blankets to their top clients at an exclusive $200-a-head dinner. They craved a partner who’d get them—someone who’d listen and deliver with care. But the retailer fell short, unable to meet their tight 8-day deadline or offer the service they deserved. Frustrated, they finally gave up on the retailer, ready to search for a real relationship. Time was running out, and they’d almost abandoned hope for the blankets altogether.

That’s when they found us—Logo Clothing Shop, the Brand Merchandise Experts. They were looking for more than a vendor; they wanted someone who’d understand their needs. We stepped up, meeting them in person within days to hear their story. They were shocked to discover we weren’t just about relationships—we could actually handle the order they’d given up on. And the kicker? Our prices were nearly identical to the retailer’s.

The Solution

We didn’t waste a second. Here’s how we made it happen:

  1. Connection: We sat down face-to-face, digging into their vision for the blankets and the dinner.
  2. Action: In just 24 hours, we quoted the job, invoiced, and kicked production into gear—80 blankets, exactly to spec.
  3. Delivery: Eight days later, we handed over the finished goods, ready for their big night.

No hoops, no hassles—just a plan they could trust, executed with precision.

Skeptical but hopeful, the insurance company took a chance on us. They’d been burned before, but our blend of personal attention and can-do attitude won them over. They said yes, and we delivered—literally.

Without those blankets, the dinner could’ve been a letdown. Their best clients—paying $200 a plate—might’ve walked away unimpressed, leaving the insurance company’s reputation shaky. Worse, they could’ve stayed stuck with a retailer who didn’t care. They needed a win, and failure loomed large.

Success came in two waves. First, the blankets—80 of them—arrived on time, beautifully branded and perfect for the high-class dinner. Their clients loved them, wrapping up in gifts that screamed thoughtfulness and quality. The insurance company looked like pros, strengthening ties with their VIPs. Second, they found us: a partner who got them, delivered the impossible, and charged prices that matched the retailer they’d ditched. They didn’t just get swag—they got a relationship they could count on.

When the big box retailer let them down, we stepped in—not just to save the day, but to show what a true swag partner looks like. At Logo Clothing Shop, we listen, we deliver, and we keep it affordable. Need merch that matters? Let’s build something together.

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